KINGKJ 67XL

Dear Customer：

• Thanks for buying from us!

• If your printer isn't reading the cartridges and showing an error message, it's probably because it needs a firmware upgrade.

• Please get in touch if you have any

  questions or concerns. We're working hard to find a solution.

• Feel free to contact us!

• Important Note:

• If your printer model is Deskjet Plus 4100 series, please confirm the firmware version before purchasing. If it has been upgraded to the latest version 2424DR or 2424BR, please do not buy our ink cartridges! When using our remanufactured ink cartridges, you must change the settings to prohibit the printer from automatically upgrading! (Steps as shown in the picture)

To this end, we offer the following after-sales solutions!

• We recommend that you turn off the printer upgrade function to ensure that the printer firmware is not higher than version 2424**, that is, you can use this product normally.

• If your printer has been upgraded to the latest version(2424**) or your printer does not recognize the cartridges, request a return for a refund.

• In order to simplify the refund, this website supports the non-refundable return service of KINGKJ's whole sales channel, please contact our after-sale email, we will solve the problem for you immediately!

• We support the following purchase channels for non-return refunds. Amazon/Walmart/Temu/Tiktok/kingkj.xyz

• If you have any other questions, please don't mind contacting us at any time.